Terms of service

Last updated: May 2026

About these terms

These terms apply to your use of littleolivebranch.com and any orders you place with Little Olive Branch Ltd ("we", "us"), a company registered in England (VAT no. GB410323558), at 12 Helmingham, Tamworth, B79 7UA, United Kingdom.

Orders

Placing an order is an offer to buy. We accept your order when we send confirmation. Prices include VAT where applicable. We reserve the right to cancel orders in case of obvious pricing errors or stock issues.

Personalised items

You're responsible for the accuracy of any personalisation text and any photos you upload. We will print exactly what you provide. Please don't upload images you don't have the right to use.

Delivery

Delivery times are estimates and not guarantees. Risk transfers to you on delivery. See our Shipping & Delivery page for details.

Returns

See our Returns & Guarantee page for our 30-day remake or refund promise on faulty or damaged items.

Liability

Nothing in these terms limits our liability for death, personal injury caused by our negligence, or fraud. Otherwise, our total liability for any order is limited to the amount you paid for that order.

Governing law

These terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the English courts.

This is a starter terms document — please review and have it checked by a legal professional before relying on it.